Please take the time to read below before booking your stay.
Bookings:
Wantisden Park can only accept bookings from persons over 18 years of age. For all-adult bookings, the person must be over 21 years of age. We reserve the right to refuse a booking without giving a reason.
We do not allow large group bookings or stag/hen parties and reserve the right to terminate your holiday with immediate effect if our site rules on noise and behaviour are not adhered to.
If guests wish to have visitors on site then it has to be arranged with reception beforehand.
Damages & Cleaning:
Please let us know if anything gets broken or damaged so we can replace it for our next guests. We will only charge for replacements in exceptional circumstances as we expect a degree of wear and tear. If damage is directly attributable to a guest, then we reserve the right to request payment of up to £150.
Wantisden Park reserves the right to charge for any excessive cleaning above and beyond what we would normally expect, this will be charged at £15 per individual staff hour.
Guests are reminded that they must leave their pod/pitch in the same condition as when they arrived.
Prices:
Wantisden Park reserves the right to modify the prices on the website, however, the price stated on the booking confirmation letter is binding.
Payment & Cancellations:
If a booking is made 10 weeks or more before the start of your holiday, a non-refundable deposit of 30% of the total rental price is payable. If the booking is made less than 10 weeks before the start of your holiday then the full rental price is payable on booking.
A booking is only secured when a non-refundable deposit is received.
The balance is payable 10 weeks before your holiday with the date due shown on your booking confirmation form. If the balance has not been paid within 14 days of this date, Wantisden Park is entitled to annul the contract and retain the 30% deposit as cancellation compensation.
Cancellation Policy: Wantisden Park will endeavour to re-let accommodation in the event of a cancellation. If the holiday is more than 10 weeks away and Wantisden Park is unable to re-let the accommodation, we will retain the deposit.
If the holiday is within 10 weeks of the holiday and Wantisden Park is unable to re-let the accommodation, it is with regret that Wantisden Park will be unable to refund any monies paid. We recommend that you have appropriate holiday insurance to cover this eventuality.
Liability & Force Majeure:
Wantisden Park does not accept liability for any loss or damage caused to equipment. property and personal effects belonging to the guests.
As our site is located in a rural environment, we do not accept any responsibility for any damage, injury or inconvenience caused by the weather, plants, trees, insects, animals or wildlife.
Wantisden Park shall not be liable for any failure to provide accommodation for hire as a result of factors which could reasonably be considered to be outside the control of Wantisden Park, including, but not limited, to strikes, act of God, war, riot,civil commotion, malicious damage, compliance with any law or governmental order, accident, breakdown, fire, flood, storm, default of suppliers or subcontractors and pandemics.
Safety:
A responsible adult must supervise children at all times whilst on site.
Under no circumstances are any guests allowed to enter any areas of the grounds maked with 'no entry' signs.
Should any guest be unable to correct an aspect of poor behaviour or activities that are deemed offensive or unacceptable to Wantisden Park, we reserve the right to terminate their stay. The Manager's decision is final.
